Your privacy matters to us. This Privacy Policy explains exactly what personal information 7018 collects when you use our platform, how we use and protect that information, and what rights you have under Philippine law — including the Data Privacy Act of 2012.
When you register an account on 7018, we collect the personal details you provide directly, including your full name, date of birth, email address, mobile number, and a valid government-issued ID for identity verification purposes as required under Philippine gaming regulations. We also collect account activity data such as login timestamps, device type, browser information, IP address, and the pages or features you interact with during your session on our platform. Financial information — including your preferred payment method, transaction history, deposit amounts, and withdrawal requests — is recorded to process your transactions accurately and to maintain a complete and auditable account ledger as required by applicable Philippine law. If you contact our support team, we retain the content of those communications, including any attachments or screenshots you submit, so that we can resolve your concern efficiently and maintain a record of our service interactions. We may also collect information indirectly through cookies and similar tracking technologies when you browse the 7018 platform; this includes session identifiers, referral sources, and device fingerprinting data used strictly for security and platform performance purposes. All information collected is limited to what is necessary for the purposes described in this Privacy Policy, and we do not collect sensitive personal information beyond what is explicitly required for account verification, regulatory compliance, and the safe delivery of our services.
The personal data we collect from you is used primarily to create and manage your 7018 account, process your deposits and withdrawals, deliver the platform features you request, and send you service-related communications such as account notifications, transaction confirmations, and security alerts. We use your identity and age verification documents to comply with Philippine gaming regulations that require operators to confirm that all registered players meet the minimum age requirement and are not on any self-exclusion or restricted persons register maintained by the relevant Philippine regulatory authority. Your activity data and device information are used by our security systems to detect and prevent fraud, unauthorised account access, money laundering, and other prohibited activities that could harm you or other players on the platform. If you have opted in to receive promotional communications, we use your contact details to send you information about offers, new games, and platform updates that may be relevant to your interests; you may opt out of these communications at any time by following the unsubscribe instructions included in every marketing message or by contacting our support team directly. Aggregated and anonymised usage data — meaning data that cannot be used to identify you individually — may be used internally to analyse platform performance, improve user experience, and inform decisions about new features or content. We do not use your personal data for automated decision-making that produces legal or similarly significant effects without human review, and we do not build behavioural profiles for sale to external advertisers or data brokers.
7018 does not sell, rent, or trade your personal information to third parties for their own independent marketing or commercial purposes — this is a firm commitment we make to every Filipino player who registers on our platform. We may share your data with trusted third-party service providers who assist us in operating the platform, including payment processors, identity verification providers, IT infrastructure suppliers, and customer support software vendors; all such providers are contractually bound to handle your data only for the specific purpose for which it was shared and to maintain appropriate security standards. We are legally required to disclose personal data to Philippine regulatory authorities, law enforcement agencies, or courts when we receive a valid legal order or where disclosure is necessary to comply with our obligations under Philippine law, including the Anti-Money Laundering Act and relevant gaming regulations. If 7018 undergoes a business restructuring, merger, or acquisition, your personal data may be transferred to a successor entity as part of that transaction; in such cases, we will notify registered users in advance and ensure that the receiving party is bound by privacy obligations at least equivalent to those set out in this Privacy Policy. We will never disclose your personal information to any party not described in this Privacy Policy without first obtaining your explicit consent, except where disclosure is required by law or is necessary to protect the safety, rights, or property of 7018, its users, or the general public.
7018 uses cookies — small text files stored on your device — along with similar technologies such as local storage and session tokens, to keep you securely logged in, remember your platform preferences, and ensure that our security systems can identify your session across pages. Strictly necessary cookies are always active because they are essential for the platform to function correctly; without them, actions like logging in, placing a bet, or navigating between game categories would not work properly. Performance cookies collect anonymised information about how visitors use the platform — such as which pages are visited most frequently and whether any errors occur — allowing us to improve the reliability and speed of the service for all users in the Philippines. If you have consented to marketing cookies, these may be used to present you with relevant promotional content within the 7018 platform based on your browsing patterns; you can withdraw this consent at any time through your browser settings or by contacting our support team. You can control or disable non-essential cookies through your browser settings at any time; please note that disabling certain cookies may affect the functionality of some platform features, and you may be required to log in again more frequently. We do not use any third-party advertising network cookies or cross-site tracking technologies that would allow external parties to monitor your activity outside of the 7018 platform.
As a registered user in the Philippines, you are entitled to a full set of data subject rights under Republic Act No. 10173, the Data Privacy Act of 2012, and 7018 is committed to honouring each of these rights promptly and transparently. You have the right to be informed about what personal data we hold about you, how it is being used, and with whom it has been shared; you can request a summary of this information at any time by contacting our support team using the details provided at the end of this Privacy Policy. You have the right to access a copy of the personal data we hold about you and, where that data is inaccurate or outdated, to request that we correct it without undue delay. You have the right to request the deletion or blocking of your personal data where it is no longer necessary for the purposes for which it was collected, where you withdraw the consent on which processing was based, or where the data has been processed unlawfully; please note that some data may need to be retained for a legally mandated minimum period even after such a request. You have the right to object to the processing of your personal data for direct marketing purposes, and such objections will be acted upon immediately by removing you from all relevant marketing lists. To exercise any of these rights, please contact us using the details found in the section below; we will acknowledge your request within a reasonable timeframe and complete it in accordance with the applicable requirements of Philippine data protection law.
We retain your personal data for as long as your account remains active and for a minimum period thereafter as required by Philippine regulatory and legal obligations; in most cases this means that transactional records and identity verification documents are retained for at least five years following account closure in compliance with anti-money laundering requirements. Once the applicable retention period expires and there is no other legal basis for continued storage, your personal data is securely deleted or anonymised so that it can no longer be linked back to you. 7018 implements industry-standard technical and organisational security measures to protect your data from unauthorised access, accidental loss, destruction, or disclosure; these measures include TLS encryption for data in transit, encrypted storage for sensitive fields, access controls limiting data access to authorised personnel only, and regular security reviews of our systems and procedures. Despite our best efforts, no internet-based system can guarantee absolute security, and we encourage you to take steps to protect your own account by using a strong, unique password and enabling any additional security features available on the platform. In the event of a personal data breach that is likely to result in a risk to your rights or freedoms, 7018 will notify you and the National Privacy Commission of the Philippines in accordance with the notification requirements set out under the Data Privacy Act of 2012 and its Implementing Rules and Regulations.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way 7018 handles your personal data, please reach out to our Data Protection Officer by emailing [email protected] — we aim to respond to all privacy-related enquiries within a reasonable timeframe and will always acknowledge receipt of your message. This Privacy Policy may be updated from time to time to reflect changes in Philippine law, regulatory requirements, platform features, or our internal data handling practices; when material changes are made, registered users will be notified via email or through a prominent notice on the platform. The date displayed at the top of this page reflects the most recent revision, and we encourage you to review this page periodically to stay informed about how your data is being protected. Continued use of the 7018 platform after a revised Privacy Policy has been published constitutes your acceptance of the updated terms. If you do not agree with any aspect of this Privacy Policy, you should discontinue your use of the platform and may contact us to request the deletion of your account and associated personal data in accordance with your rights under Philippine law.
Quick answers to what Filipino players ask most often about how 7018 handles personal data.
No — 7018 does not sell, rent, or trade your personal information to any third party for their independent commercial or marketing purposes. Your data is only shared with carefully selected service providers who help us operate the platform, and all such providers are contractually required to process your data only as directed by us and to maintain appropriate security measures. If you have concerns about a specific type of data sharing, you can contact our Data Protection Officer at [email protected] for a detailed explanation.
You can submit a data access or deletion request at any time by emailing [email protected] with your registered account details and a description of your request. We will acknowledge your request promptly and complete it within the timeframe required under the Data Privacy Act of 2012. Please note that some data may need to be retained for a minimum legally mandated period even after a deletion request — we will explain any such retention when responding to your request.
Yes — you can opt out of marketing communications at any time by clicking the unsubscribe link included in every promotional email or SMS we send, or by contacting our support team directly at [email protected]. Once you opt out, your details will be removed from our active marketing lists promptly and you will no longer receive promotional messages. Please note that opting out of marketing does not stop essential service communications such as transaction confirmations and account security alerts, which are sent regardless of your marketing preferences.
Have questions about your personal data or how 7018 protects your privacy? Our support team is ready to help Filipino players any time.