Gaming should always be an enjoyable experience. 7018 is committed to helping every Filipino player stay in control — with practical tools, honest information, and direct access to support whenever you need it.
At 7018, responsible gaming is not just a policy statement — it is a core part of how we build and operate our platform for Filipino players every single day. We believe that entertainment should never come at the cost of your financial health, personal relationships, or mental wellbeing, and we have designed practical tools to help you stay firmly in control of your gaming activity. Every registered player on 7018 has access to deposit limits, session time reminders, cooling-off periods, and full self-exclusion options directly through their account settings — no lengthy process, no waiting. We also work to ensure that our platform is never accessed by minors, with strict age verification applied at registration in compliance with Philippine gaming regulations. If you ever feel that your gaming habits are becoming difficult to manage, we encourage you to reach out to our support team or use the self-help resources listed on this page without hesitation. The most important thing to us is that every Filipino player who chooses 7018 for their entertainment does so freely, safely, and with full awareness of the tools available to them.
You can set a daily, weekly, or monthly deposit cap on your 7018 account at any time through your account settings. Once a limit is active, it cannot be raised immediately — any increase request requires a mandatory 24-hour cooling period to prevent impulsive decisions. Lowering your limit takes effect straight away, giving you instant control when you need it most. This tool is especially useful for Filipino players who want to set a firm entertainment budget and stick to it without relying on willpower alone. We strongly encourage every new player to set a limit at registration so that healthy habits start from day one.
Losing track of time is one of the most common ways that recreational gaming can start to feel out of balance. 7018 lets you set a session duration reminder so that you receive a clear notification when your chosen play period has elapsed. You can choose from preset intervals or set a custom session length that fits your personal routine. These reminders appear directly on screen during your session and are never easy to dismiss without acknowledging them, making them a genuinely effective check-in tool. Combining session reminders with a spend limit gives you a two-layer safety net that keeps your gaming activity firmly recreational.
If you feel that you need a complete break from gaming, 7018 offers both short-term cooling-off periods and longer-term self-exclusion options that fully suspend your account. A cooling-off period can be set for 24 hours, 7 days, or 30 days, after which your account is automatically reactivated if you choose to return. Self-exclusion is a stronger option for players who need a longer pause — once activated, your account is closed for the chosen period and cannot be reopened early under any circumstances. During any exclusion period, 7018 will also suppress all promotional communications so that you are not contacted with offers while taking a break. We process all self-exclusion requests promptly and without judgment, because your wellbeing always comes before platform activity.
Problem gambling can develop gradually and is not always easy to spot in yourself. If any of the following patterns feel familiar, it may be time to take a step back and seek support.
If you recognise two or more of the signs above in your own behaviour, we encourage you to use the self-exclusion or cooling-off tool in your 7018 account settings right away. You can also contact our support team at [email protected] for confidential assistance. For professional counselling and crisis support in the Philippines, organisations such as the National Center for Mental Health (NCMH) provide free helpline services. You do not need to be in crisis to reach out — early conversations are always easier and more effective than waiting until a problem has grown. Remember that seeking help is a sign of strength, not weakness, and that 7018 will always respect your privacy when you come to us for support.
Quick answers to common questions from Filipino players about our safe gaming tools.
Log in to your 7018 account and navigate to the Account Settings section, where you will find the Responsible Gaming tools panel. From there, select Deposit Limits and choose whether you want a daily, weekly, or monthly cap, then enter your preferred amount and confirm. The limit takes effect immediately and will apply to all deposit methods linked to your account. If you wish to lower your limit at any point, the change is instant. Increasing a limit requires a 24-hour waiting period to ensure that decisions are considered rather than impulsive. If you have any difficulty finding the settings, contact our support team at [email protected] and we will guide you through the process.
No — once a self-exclusion period is activated on your 7018 account, it cannot be reversed or shortened under any circumstances before the chosen end date. This is by design, because the effectiveness of self-exclusion depends on the commitment being firm and non-negotiable. Short-term cooling-off periods of 24 hours, 7 days, or 30 days will automatically expire and allow account access again without any action needed from you. For longer self-exclusion requests, your account will remain closed until the full period has passed, after which you may choose to reactivate it if you feel ready. We recommend speaking with a counsellor before returning to any gaming activity after a self-exclusion.
No — 7018 strictly prohibits access by anyone under the minimum legal age for gaming in the Philippines. All new registrations require age verification using a valid government-issued ID, and accounts found to belong to underage individuals are permanently closed with any deposits refunded in full. We also encourage parents and guardians to make use of parental control software on shared devices to prevent underage access to any online gaming platform, including 7018. If you suspect that a minor has accessed or registered on our platform, please report it immediately to [email protected] so we can investigate and take action without delay. Protecting young people is a non-negotiable priority for our team.
The National Center for Mental Health (NCMH) in the Philippines operates a 24/7 crisis hotline that provides free, confidential support for a wide range of mental health concerns including problem gambling. You can also reach out to your local health centre or barangay social welfare office for referrals to counselling services in your area. Many community organisations across the Philippines offer peer support groups and professional counselling at no cost, particularly for individuals and families affected by gambling-related harm. Our support team at 7018 can also point you towards resources appropriate to your situation — email [email protected] and we will respond with relevant local referrals. You are never alone, and reaching out is always the right first step.
Gaming on 7018 is meant to be fun, social, and well within your budget. Explore our FAQ for more guidance, or register now to access all responsible gaming tools from day one.